Return And Refund Policy

How can I return/exchange my items?

For a full refund to your original payment method, you have 30 days from the date we send your shipment confirmation email to return in-store or by mail. If there are multiple shipments in your order, then you have 30 days from the date of the last shipment confirmation email. Returns received or processed outside of this window will not be accepted.

Return or exchange your order easily through one of the following options:

Submit your Return or Exchange Online
1. Email hellosummer@summerhousetan.com with your reason for return.
2. Mail your items to
Summer House Tan
1875 Festival Plaza Drive #230
Las Vegas, NV 89135

What is your return policy for online orders?

• Items must be mailed back to us or returned in-store within 30 days of your shipment confirmation email. If there are multiple shipments in your order, then you have 30 days from the date of the last shipment confirmation email.
• Items must be in their original condition.
• Please note that we cannot accept returns without your receipt, invoice, or order confirmation.

Returns received and/or processed 30 days after the shipment confirmation email window will not be accepted.

Can I return items from multiple orders in one package?

Yes – you can return items from multiple orders in one return package, as long as it is within 30 days of your order date.

• You must include the order invoice(s) for each order in the return package so that our Distribution Center knows which orders each return items belong to. Failure to provide each order invoice may result in the merchandise being shipped back to you.

When will I receive my refund?

Please allow approximately two weeks for your return to be delivered and processed at our Distribution Center. Once your refund is initiated, it may take 3-5 business days to appear in your account, depending on the payment method used.

My return package shows Delivered, but I haven’t received my refund yet.

Once your return package has reached one of our carrier’s consolidation hubs it may be marked as ‘Delivered’, prior to arrival at our Distribution Center. A ‘Delivered’ scan does not always mean the return package has been received by our Distribution Center or has been processed yet for a refund.

After dropping your return off with the carrier, please allow approximately two weeks for your return to be delivered/processed at our Distribution Center and for your refund to be initiated to your account.